Meet Our Customers
Donna S. (Australia)
“Refreshing and invaluable tool for any start-ups e-commerce business owners who deal with Chinese suppliers.”
Gino S. (Australia)
“What’s really surprised me and made me extremely happy about going with GlobalTQM is the knowledge that David’s team has.”
Lara P. (Australia)
“...the supplier sourcing package was really useful because your team was going and looking within the industry and finding out who good so by the time I got involved, we’d already narrowed it down to three or four suppliers.”
Stewart R. (Australia)
“Jenny has been great. Her understanding of the process and her clear communication made TQM a pleasure to work with. Best of all, TQM translated the Trademark application into Chinese for me.”
Rohda H. (Australia)
“GlobalTQM rendered great service with my new business venture starting from contacting and dealing with potential manufacturer for my product until production and inspection.The ones I had a pleasure working with at the start was Whymon Huang and then mostly Coco Tong. Whymon introduced me to the manufacturer and represented for me until an agreement with the manufacturer to make the product had been reached. Coco, on the other hand, stood up for me and dealt with the manufacturing and contract issues on my behalf, to which I am grateful.The service you’ve offered I much appreciated.”
Victoria G. (Australia)
“Jenny from GlobalTQM has been an amazing help in the process of lodging our Chinese trademark. There was no language barrier at all. She understood our needs and was very efficient. We really appreciate GlobalTQM support.”
Gabriel W. (Australia)
“Hi Whymon, No the pleasure was all mine, you made it very simple and everything I asked you sorted. Money well spent in my opinion. I will definitely use your company and especially you Whymon when I go to do big 500pcs order. I look forward to that very much. Till then my friend take care and we will talk soon, you did an amazing job!!”
Marcus M. (Australia)
“Simon was an amazing representative for our business on the day of meeting factory owners in person. Apart from having local knowledge and assisting us to communicate frankly with business owners, Simon actually went over and above the call of duty to ensure our visit ran as smoothly as possible, especially considering our own quite specific situation. Simon will definitely be part of our next visit to China!”
Sherri M. (Australia)
“What’s really surprised me and made me extremely happy about going with GlobalTQM is the knowledge that David’s team has.”
Alexandra S. (Australia)
“... thank you for the interesting insights into the Lean/Six Sigma. I got a lot of information and inspiration about how processes can be improved. One of the best things I learned that all “big data”, if they are systemized, analyzed could be very helpful in getting an overview of the actual situation and what exactly needs to be improved to get a needed result...”
Eveline W. (Australia)
“We have worked with Global TQM on a number of occasions but the most notable and memorable for us was calling upon their services to accompany us on a day of visiting manufacturers in the Guangzhou region.
Simon was an amazing representative for our business on the day of meeting factory owners in person. Apart from having local knowledge and assisting us to communicate frankly with business owners, Simon actually went over and above the call of duty to ensure our visit ran as smoothly as possible, especially considering our own quite specific situation. Simon will definitely be part of our next visit to China!
Annika J. (Australia)
"... I have been using Coco to help me with my sample orders. She has been nothing short of amazing in getting quick results from manufacturers saving me time and money getting through the sample stage quickly....”
Shirley H. (Australia)
“It was invaluable to have you and your team to email and call the factory when necessary. Having both of you ‘on the ground’ representing me helped me make sure that all aspects of the transaction were covered.
I really appreciated your advice, commercial expertise and understanding of the industry when we discussed materials, compliance requirements and testing. Having someone with your industry knowledge really helped me make informed commercial decisions.”
Ross G. (Australia)
“Jenny for GlobalTQM played a key role in successfully navigating the process to gain a Chinese Trademark, including going through an appeal against the original application’s rejection.”
Meet our GTQM Podcast Listeners
Mel B. (United States)
“A must for doing business in China! This is an incredible app for anyone doing business in China. David not only guides you through best business practices but also cultural info that’s proven invaluable. Finally, a podcast from someone with years of experience doing business in China. Thank you David!”
“New to doing business with China - talk to David! I have had the pleasure of meeting David in person during the Canton Fair in April 2018. There is not a lot he doesn’t know about doing business in China, and he goes out of his way to share it in a friendly yet succinct way. I took all of his advice at the time onboard. This podcast is a must if you are in the process of building your importing business and are dealing with China....pertinent topics dealt with in easy to digest and understand 8-12 minutes...David doesn’t drone on, he gets to the point! As I am in the process of completing my first purchase orders, the podcast on that topic was well-timed and I took lots of notes.”
“Not like other shows on ecommerce. It’s very interesting to hear from a Westerner with so much experience living and doing business in China. David’s take is not like other shows on China sourcing.”
ShopCube, (United States)
“David Knows Sourcing. Great free resource from David who is kind enough to share decades of sourcing knowledge for free. Thanks David!”
Claire B. (Australia)
“The podcast I’ve been looking for! I’ve been living in Shanghai for eight years and this is gold. I’ve been looking into manufacturing some products in China, but David’s advice in these episodes extends even further. He’s got really interesting insights about doing business in China and I’m really excited for more.”
Listen and Subscribe to the GlobalTQM Podcast
SIMPLE. FREE. ADVICE. NO OBLIGATIONS.
I have been dealing with Coco and so far she is amazing!
My product is still not at final inspection stage but she has been very involved in the whole process and been excellent with advice and liaising with my supplier.
I have used Global TQM for all my sourcing jobs, They do outstanding work with attention to detail. I highly recommend Global TQM for any Sourcing jobs. Fast, Great Communication and Quality work. Thank you Global TQM!!
Extremely happy with the service my company was provided. The final purchase order (BOM) was excellent, resulting in a high quality end product. In addition, TQM managed some aspects of negotiation with my supplier, which was not only very helpful but also taught me a lot. They also produced a compliance report for me, which ensured that I met all US regulations for my product.
Setting up my Amazon business was existing but I found the initial souring experience daunting until I found GlobalTQM. Whymon was my sourcing agent rep and he was a pleasure to deal with. The procurement process was explained clearly and executed precisely. I couldn't have done it without GlobalTQM. I highly recommend them for a seamless professional procurement experience in a market where there are literally hundreds of ways to make a mistake. Thanks Whymon and GlobalTQM.
They were amazing. I use my own company services for my own projects, so that I get the same experience out customer do.
I would have been lost without this service, to the point that I could have lost thousands of dollars.
GlobalTQM Sample Concierge did everything to save our product with a quality issue, from reviewing several samples and getting to the bottom of the bottom our quality issue and finding a way to resolve the issue. They communicated with the manufacturer and Trading Company and made the whole process easier than doing it myself. They truly took away the stress and time in dealing with this issue away.
Such a wonderful service, would use again and would highly recommend this company and service.
TQM provided me with all the information I needed to comply with US regulatory standards. This information is critical for any business seeking to import products to foreign markets.
This excellent service is a must for every business utilizing Chinese manufacturers. TQM conducted a thorough inspection and provided me with a detailed report which identified some potentially costly issues that were resolved prior to shipping.
From start to finish, the amazing staff helped me through the process and made it seamless. Highly recommend Global TQM.
Very content with a job well done!
It was really helpful and good insights on how to source from China! The GlobalTQM Podcast is even better with real stories and experience.
Glad to find GTQM m staffs who had provided me with lots of valuable experience and honest feedback
Thanks Jenny for reviewing all my documents and helping me translate! Looking forward working with you again!
Simon, Coco and the team at Global TQM were professional and ethical. We would never have received the results without them.
For the last few months, we have developed our own product with special features for our brand. Before reaching out to GlobalTQM we had such a hard time finding the right supplier that could meet our criteria! Within a couple of weeks, they were able to locate a few suppliers that met our criteria and were able to produce our product in our timeline! The Globaltqm team even verified each supplier to make sure everything would meet the US standards & Amazon standards. Such an amazing team!
I had so many samples and with everything happening now... Sending all my samples to GlobalTQM was much quicker and easier.
They were able to check my samples in great detail while making sure all my requirements were met! They sent me really good videos and pictures explaining everything until I was happy with the results. It was so simple and clear!
Things wouldn't have gone so smoothly if I initially got my supplier checked! I'm really happy I got this done before placing my first order with them. Saved me so much time and money~~
This was so helpful to get me sorted out for my first order with my supplier! Having someone on the ground and speaking Chinese was great! Jenny & David was very helpful and very insightful! They went above all my expectations.
David and his GlobalTQM team have been able to provide a consistent level of QC services and ensuring that only GTQM approved inspectors are used to inspect our products. Since we've used their services we haven't had any delays in shipment.
David and his team really made the process of bringing my idea to life easy. I'd tried to manufacture my own product before but failed. With their help, my brand is going live on amazon.
I'm glad I got my products tested to my country's regulatory standards!! GlobalTQM made it quick and fixed all issues before my product went to market!
Great service, everyone was very patient with me as we worked through my sample problems which were actually my bad.
Good start to using GlobalTQM services will be recommending it.
Jenny was very helpful to help me understand the right elements I needed to comply with my product!
She was very helpful and informative.
Jenny, David & Simon were phenomenal! They help me source the perfect product and really help grow my business!
Thank you guys! Looking forward for new opportunities!
When I found my brand selling online China, I wish I had already registered my trademark in China, so I could have stopped them selling it. All my customers found it while searching online and I got so many customer queries. It was a nightmare. I now register all my brands in China and sleep well. Thank you for all your help David!
Prior to shipping my order, the GlobalTQM team did an amazing job checking out my palette and making sure everything was in order! All the paperwork was done and everything went smoothly! Thank you so much guys!
Has been a great experience so far. Jenny has explained all the necessary details clearly, making each step easy to follow. In addition, Jenny has been very prompt to communicate all developments with me.
I really wasn’t sure if my supplier was telling me the truth. The info I got was so helpful and really made me confident in moving forward, in particular the way Jenny helped me understand the phone interview. Thanks guys.
Whymon has done an outstanding job sourcing and communicating with them so far
I'd like to say it's been a pleasure working with you too Whymon. Thank you for all you help, hard work and professionalism. I will definitely be following up with those Pakistani suppliers and hope to get things happening soon. I have another custom product idea in mind so I may speak to you again about that one.
All the best in 2020, I know Chinese New Year is coming up.
Jenny has been great. Her understanding of the process and her clear communication made TQM a pleasure to work with. Best of all, TQM translated the Trademark application into Chinese for me.
Working with Whymon was exceptional. He is helpful and responsive. I was manufacturing my first product and he was patient with my questions and courteous through the entire process. I highly recommend Global TQM for your sourcing needs!
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