Extremely happy with the service my company was provided. The final purchase order (BOM) was excellent, resulting in a high quality end product. In addition, TQM managed some aspects of negotiation with my supplier, which was not only very helpful but also taught me a lot. They also produced a compliance report for me, which ensured that I met all US regulations for my product.
Setting up my Amazon business was existing but I found the initial souring experience daunting until I found GlobalTQM. Whymon was my sourcing agent rep and he was a pleasure to deal with. The procurement process was explained clearly and executed precisely. I couldn't have done it without GlobalTQM. I highly recommend them for a seamless professional procurement experience in a market where there are literally hundreds of ways to make a mistake. Thanks Whymon and GlobalTQM.
They were amazing. I use my own company services for my own projects, so that I get the same experience out customer do.
I would have been lost without this service, to the point that I could have lost thousands of dollars.
GlobalTQM Sample Concierge did everything to save our product with a quality issue, from reviewing several samples and getting to the bottom of the bottom our quality issue and finding a way to resolve the issue. They communicated with the manufacturer and Trading Company and made the whole process easier than doing it myself. They truly took away the stress and time in dealing with this issue away.
Such a wonderful service, would use again and would highly recommend this company and service.
TQM provided me with all the information I needed to comply with US regulatory standards. This information is critical for any business seeking to import products to foreign markets.
This excellent service is a must for every business utilizing Chinese manufacturers. TQM conducted a thorough inspection and provided me with a detailed report which identified some potentially costly issues that were resolved prior to shipping.
From start to finish, the amazing staff helped me through the process and made it seamless. Highly recommend Global TQM.
Very content with a job well done!
It was really helpful and good insights on how to source from China! The GlobalTQM Podcast is even better with real stories and experience.
Glad to find GTQM m staffs who had provided me with lots of valuable experience and honest feedback
Thanks Jenny for reviewing all my documents and helping me translate! Looking forward working with you again!
Simon, Coco and the team at Global TQM were professional and ethical. We would never have received the results without them.
For the last few months, we have developed our own product with special features for our brand. Before reaching out to GlobalTQM we had such a hard time finding the right supplier that could meet our criteria! Within a couple of weeks, they were able to locate a few suppliers that met our criteria and were able to produce our product in our timeline! The Globaltqm team even verified each supplier to make sure everything would meet the US standards & Amazon standards. Such an amazing team!
I had so many samples and with everything happening now... Sending all my samples to GlobalTQM was much quicker and easier.
They were able to check my samples in great detail while making sure all my requirements were met! They sent me really good videos and pictures explaining everything until I was happy with the results. It was so simple and clear!
Things wouldn't have gone so smoothly if I initially got my supplier checked! I'm really happy I got this done before placing my first order with them. Saved me so much time and money~~
This was so helpful to get me sorted out for my first order with my supplier! Having someone on the ground and speaking Chinese was great! Jenny & David was very helpful and very insightful! They went above all my expectations.
David and his GlobalTQM team have been able to provide a consistent level of QC services and ensuring that only GTQM approved inspectors are used to inspect our products. Since we've used their services we haven't had any delays in shipment.
David and his team really made the process of bringing my idea to life easy. I'd tried to manufacture my own product before but failed. With their help, my brand is going live on amazon.
I'm glad I got my products tested to my country's regulatory standards!! GlobalTQM made it quick and fixed all issues before my product went to market!
Great service, everyone was very patient with me as we worked through my sample problems which were actually my bad.
Good start to using GlobalTQM services will be recommending it.
Jenny was very helpful to help me understand the right elements I needed to comply with my product!
She was very helpful and informative.
Jenny, David & Simon were phenomenal! They help me source the perfect product and really help grow my business!
Thank you guys! Looking forward for new opportunities!
When I found my brand selling online China, I wish I had already registered my trademark in China, so I could have stopped them selling it. All my customers found it while searching online and I got so many customer queries. It was a nightmare. I now register all my brands in China and sleep well. Thank you for all your help David!
Prior to shipping my order, the GlobalTQM team did an amazing job checking out my palette and making sure everything was in order! All the paperwork was done and everything went smoothly! Thank you so much guys!
Has been a great experience so far. Jenny has explained all the necessary details clearly, making each step easy to follow. In addition, Jenny has been very prompt to communicate all developments with me.
I really wasn’t sure if my supplier was telling me the truth. The info I got was so helpful and really made me confident in moving forward, in particular the way Jenny helped me understand the phone interview. Thanks guys.
Whymon has done an outstanding job sourcing and communicating with them so far
I'd like to say it's been a pleasure working with you too Whymon. Thank you for all you help, hard work and professionalism. I will definitely be following up with those Pakistani suppliers and hope to get things happening soon. I have another custom product idea in mind so I may speak to you again about that one.
All the best in 2020, I know Chinese New Year is coming up.
Jenny has been great. Her understanding of the process and her clear communication made TQM a pleasure to work with. Best of all, TQM translated the Trademark application into Chinese for me.
Working with Whymon was exceptional. He is helpful and responsive. I was manufacturing my first product and he was patient with my questions and courteous through the entire process. I highly recommend Global TQM for your sourcing needs!
I owe you a dinner then when I come over. I'm happy with your service and have mentioned it in my Facebook group. James
Jenny for GlobalTQM played a key role in successfully navigating the process to gain a Chinese Trademark, including going through an appeal against the original application's rejection