Order Management

Order Management

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Simple. Free. Advice. No Obligations.


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What to expect...

So you have found your supplier, are ready to move forward and place your first order, this will put all the commercial documents, agreements and quality checklist in place and front-loaded with your manufacturer.

  • Ideal if you are a customer who knows exactly what they want and has a reasonably good idea of specifications and requirements important to you and has already identified  1 to 3 suppliers they want to work with.
  • Sourcing Package reports are omitted and that work is presumed done.


  • Your own account manager, with email and Skype support and replies within a 1 day response time.
  • Supplier Validation Level 2
  • Proprietary OrderBOM detailing all specs and requirements your information and Purchase Order Review, RFQ(3)
  • Negotiations with your supplier (in Chinese) and Sign-off commercial documents (in Chinese or English depending).
  • Preparation and handling of NDA‚ Tooling and Moulds, Exclusivity Agreement, Secure deposit contract, or other legal documents, limited to the templates we use.


  • Compliance Document Review Report
  • Production updates

What you need to prepare...

Requires a product and supplier to have been selected,

Requires your input on commercial terms and commercial acceptance of specs and contract details, we will give our advice and opinion.

Optional extras...

  • Factory Audits
  • Sample RCF package
  • Lab Tests
  • Lab Quotes
  • Final Inspection
  • Sourcing Package
    If you take a decision during the package to give-up with this supplier and product, we can offer a discount of between 10-50% off the purchase of a new package based on a new supplier or product. We understand this happens, so we estimate the percentage discount on a new package purchase based on the time, resource and effort put in is up-to that stage.

      Customer Reviews

      Based on 23 reviews
      Peter Lake
      Excellent support and servicing

      Great support and makes sourcing and managing orders so stress free and reliable. Highly recommended

      Sienna Mason
      Production Manager Coco

      My production process was not an easy one, with so many issues arising internally with my manufacturer and things happening in which I could’ve never known how to deal with on my own. However, my production manager Coco has gone above and beyond to make these things as stress free for myself as possible. I honestly don’t know where my business would be without her as she has been so dedicated, passionate and truly invested in my production as if it were her own. I could not recommend her enough and I honestly wish I could do more to thank her for everything she has done. Could not recommend enough!
      Kind regards

      Ashley Marr
      Fantastic support from Global TQM

      David, Joyce, Coco and the team at Global TQM were fantastic in supporting our purchasing details from a new supplier in China, as well as organising sample insepction. We were very happy with their support and are in the process of organising more products. Thanks team Global TQM!!!

      Jacob Barsoum

      I booked a pre shipment inspection with Global TQM and the amount of detail they completed with the assessment surpassed my expectation by a great deal.

      The team on the ground is extremely responsive and are quick to get back to you.

      Customer service is out of this world.

      I have already booked another pre shipment inspection with the team.

      David & Pauline Kennedy
      Just Amazing!

      We have used your services on 4 or 5 occasions now: trade marking, product sourcing, inspections, order management service, and also discussions with you and Simon.

      In this crazy world people tend to only contact or write to businesses when they are not happy about something.

      We wanted you to know that we are very pleased with the services your company offered and glad that we used them. It made our life easier and also kept us a way from any traps that we might have fallen into.

      Your team has been fantastic and are a credit to you. It’s hard to find people that really understand these days that the customer is the key to future growth and care about doing a good job. We will definitely use your services again

      Also a big shout out to Coco. She was fantastic and really looked after us. Making sure that the factories stayed in line and delivered what they were meant to. Great at keeping in contact and keeping us in the loop. A pleasure to work with. She’s a big asset to your company.

      We wish you continued success.

      Until next time,

      David & Pauline Kennedy